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This policy establishes the delivery terms for products ordered through the Veltrova.ro website.
Products are delivered through partner express courier companies.
Delivery is made to the address specified by the client when placing the order.
The client will be notified in case of delays.
If delivery cannot be completed due to:
the courier will attempt redelivery, or the package will be returned.
Additional costs may be borne by the client.
The client is obliged to check the package upon receipt.
Any visible issues (damaged packaging, missing product) must be immediately reported to the courier and subsequently communicated to Veltrova.
Ownership of the products transfers to the client upon delivery.
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