Terms and Conditions

TERMS AND CONDITIONS – VELTROVA.RO

1. General Information

This document sets forth the terms and conditions for the use of the website Veltrova.ro (hereinafter referred to as the "Website").

Accessing and using the Website implies full acceptance of these terms and conditions. If you do not agree, please do not use the website.

2. Definitions

• Veltrova – the owner and administrator of the website
• User – any person accessing the website
• Client – a person who places an order (if applicable)

3. Service Description

The Website provides information about products/services and, where applicable, the possibility of online purchase.

The information is presented in good faith, but it is not guaranteed to be always complete or updated .

4. Intellectual Property Rights

The entire content of the website (texts, images, logos, design) is the property of Veltrova or its partners.

Copying, distributing, or using the content without written consent is prohibited .

5. Website Usage

Users undertake to:

• not use the website for illegal purposes
• not attempt to compromise the website's security
• provide accurate information (if an account/orders exist)

The administrator reserves the right to restrict access in case of abuse.

6. Orders and Payments (if online store)

By placing an order, the Client accepts the terms and conditions.

The order becomes a distance contract between the Client and Veltrova .

Veltrova reserves the right to cancel orders in justified cases (stock, technical errors, etc.).

7. Delivery and Returns (if applicable)

• Delivery times are indicative
• Products can be returned according to current legislation (14 days for individuals)
• Return costs may be borne by the client (unless otherwise specified)

8. Limitation of Liability

Veltrova is not responsible for:

• errors or incomplete information
• temporary unavailability of the website
• any damages resulting from the use of the website

The use of information is at your own risk.

9. Personal Data (GDPR)

Personal data is processed in accordance with GDPR legislation.

For details, please consult the Privacy Policy.

10. Amendment of Terms

Veltrova reserves the right to modify these terms at any time, without prior notice.

The updated version will be available on the website .

11. Applicable Law

These terms are governed by the laws of Romania.

Any disputes will be resolved by the competent courts in Romania.